Local SEO, Google Business Profile & websites for small businesses in Buffalo and Western New York

Meet Dana, a small
business owner.

She teaches pottery, her students love her, and almost nobody nearby can find her online. Scroll along, play with her tools, and watch her get found.

Dana and Clay & Kiln are fictional. The problems and the tools are real.

Chapter 01

Invisible

Dana runs Clay & Kiln, a small pottery studio in Elmhaven, NY. Her wheel-throwing classes are wonderful. Her students say so. And yet the calendar has holes in it.

So she does what her future students do. She opens Google and types.

Go on, press Search

Dana’s results show up here.

Chapter 02

Where do I even start?

Dana doesn’t need a lecture on algorithms. She needs to know what’s actually broken. A friend sends her a three-minute quiz.

Answer for Dana, or for yourself. We won’t tell.

Tap an answer to each question

1/4 Does your Google Business Profile list your classes as services?
2/4 Can someone find your class schedule and book a spot on your website, from their phone?
3/4 When did you last ask a happy student for a review?
4/4 If someone asks ChatGPT for pottery classes nearby, does it name you?

Chapter 03

The playbook

Her score points at three gaps. Dana grabs the free playbook, skips the parts she doesn’t need, and starts with three quick wins.

Tap a card to flip it

Get the same playbook
40 techniques, a self-check and a printable checklist. Free.
→

Chapter 04

Ask the pros

Some fixes are quick. Others, like a duplicate listing from the studio’s old address, are a maze. Dana books the free Checkup and gets one short report: what’s wrong, what to fix first.

Try both views

BeforeClay and Kiln Studios LLC★★☆☆☆ 2 reviewsCategory: Art studioHours: not listedOld address on Main StNo photos · no services
AfterClay & Kiln · Pottery Classes★★★★★ 38 reviewsCategory: Pottery classesOpen today · 10–8One correct address24 photos · 5 class types

Chapter 05

Found

A few weeks later, someone in the next town over types the same search. This time Dana is right there, on the map and in the AI answer.

Tap the picture to buzz Dana’s phone

Run the search again

Same search, a few weeks later.

    Your turn

    Dana is made up. What about you?

    Let’s find the gaps you need to close. Every tool in this story is real and free. Start wherever you are.